Refund & Exchange Policy

At Ahsan Fashion Store, customer satisfaction is our priority. Please read our Refund & Exchange Policy carefully before placing an order.

Exchange Policy

• We offer 7-day exchanges from the date of delivery.
• Products are eligible for exchange only if they are:
  • Unused and unworn
  • In their original packaging
  • With all tags attached
• Exchanges are available for:
  • Wrong size
  • Wrong item received
  • Defective or damaged product

Refund Policy

• Refunds are only issued if:
  • The item received is damaged or defective.
  • The wrong product was delivered and a replacement is unavailable.
• Refunds will be processed within 5–7 business days after the returned item is inspected.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Products that have been used or washed
• Items without original tags or packaging
• Sale or clearance items (unless damaged)

Return Shipping

• If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.
• For size changes or customer preference, the customer is responsible for the return shipping charges.

How to Request an Exchange or Refund

Contact our customer support within 7 days of receiving your order. Please provide:

• Your Order Number
• Photos of the product (if damaged or incorrect)
• A brief description of the issue

Our team will review your request and respond as quickly as possible.

Thank you for shopping with us!